Frequently Asked Questions
We understand that every resale situation is different. Below are answers to some of our most commonly asked questions to help you better understand our services, process, and what to expect when working with The Resale Studio.
What types of items do you accept?
We commonly work with furniture, home décor, accent pieces, artwork, mirrors, lamps, select household items, and vintage pieces. Items are reviewed on a case-by-case basis. To help maintain a curated resale experience, we currently accept items with an estimated resale value of $50 or more.
Do you offer local pickup services?
Yes. Pickup options may be available depending on location, item size, and service type. Additional fees for pickup and warehouse storage may apply based on the needs of each project.
Do you work with out-of-state clients?
Yes. Our online management services are designed to support both local and out-of-state clients needing resale assistance. In most cases, all that is required to get started are photos and details of the item(s).
Depending on the type of item, listings may be placed on your local Marketplace or featured through The Resale Studio’s online platforms. Once an item is sold, we will assist with coordinating shipment or local pickup arrangements when applicable.
Shipping fees and related details will be discussed further during the consultation process.
What is the difference between Marketplace Management and Consignment Services?
Marketplace Management is designed for clients seeking a quicker resale process, while Consignment Services focus on maximizing value through a more curated and longer-term selling approach.
Are your services customizable?
Yes. We offer flexible service options designed to fit different client needs, schedules, and budgets. We provide a variety of affordable package options so clients can choose the level of support that works best for them.
How do I get paid?
Once your item has been sold and the transaction is complete, payment will be issued according to the service agreement discussed during your consultation. All payment details, timelines, and applicable fees will be clearly reviewed before your item is listed to help create a smooth and transparent experience.
Can smaller items be shipped?
Yes. Select smaller items may be eligible for shipping to help expand buyer reach, while larger furniture pieces are typically managed through local sales and pickup coordination. Shipping and handling options will be discussed in greater detail during the consultation process to help determine the best solution for your needs and budget.
How long are consignment items held vs Marketplace Items?
Consignment items are typically held for up to 90 days to allow additional time for strategic marketing, buyer interest, and value-focused resale efforts.
Marketplace Management items are typically held for up to 30 days. Clients who wish to extend the listing period for an additional 30 days may do so for a small additional fee to help cover ongoing storage and management costs at the studio.
What happens if my item does not sell?
If an item does not sell within the agreed timeframe, clients will be contacted to discuss pickup, extensions, repricing, or alternative resale options.
Do I need to communicate with buyers directly?
No. We professionally manage buyer inquiries, communication, and coordination throughout the selling process.
For local clients, The Resale Studio handles all buyer interaction and pickup coordination on your behalf.
For out-of-state or non-local clients, buyers may need to meet directly with the client for item pickup when necessary; however, The Resale Studio will continue to manage communication, scheduling, and coordination throughout the process.
How do I get started?
Simply contact The Resale Studio to discuss your items, resale goals, and the type of support you are looking for. From there, we will schedule a consultation either in person or over the phone to better understand your needs and help determine the best resale solution for you.
Consultations are always free.
What payment methods are accepted?
For local transactions managed directly through The Resale Studio, payments are securely processed through Square to help provide documented and trackable transactions for both buyers and clients. Cash payments are not accepted for local transactions coordinated through The Resale Studio.
For out-of-state or non-local transactions, payment arrangements may be handled directly between the client and buyer using the payment method of their choice. Payment details and transaction expectations will be discussed further during the consultation process.